If you reach out to us through a phone call please be advised that as we will not be able to verify your identity, our support will be limited and of course we will not be able to make any changes to your account. You will need to make all changes we recommend by logging yourself into your account.


We will respond to some questions in your email through this contact form but we will not be able to make any changes on any of your accounts. Leave us a message and attach a screen shot with your concerns. For best support, please email us using your organization’s email account and make sure your email message includes a signature that will identify you such as (your title, school building, and a phone number with an office extension , if needed).

Hawaii users

Please make sure that in addition to the above information you include the district where you are employed.